Foam n Flame FAQ
The burn time varies depending on the size and type of candle. On average, our small candles burn for 20-30 hours, while larger ones can last 50+ hours. We also provide care tips to help maximize burn time.
Yes, we offer custom orders for both candles and crafts. Whether you’re looking for a unique scent, color, or design, we’re happy to create something unique. Contact us for more details.
To get the most out of your candles, trim the wick to 1/4 inch before each burn, allow the wax to melt evenly across the surface during the first burn, and keep the candle away from drafts. Always follow basic safety precautions.
Yes, we offer gift wrapping and can include personalized messages or custom packaging upon request. Just let us know during checkout.
Yes, all our products are cruelty-free. We do not test on animals; we source ingredients from ethical suppliers with the same values.
We offer a range of payment options, including major credit cards and secure online payment methods.
You will receive your order the same day if your selected item is in stock. If it’s a customized order, the processing time will be between 3 and 15 days, followed by one day for delivery.
You can return or exchange unused items for a refund or replacement within three days of delivery. Custom orders are non-refundable, but we will assist in resolving any issues.
Yes, we offer international shipping. Please note that delivery times may vary depending on the destination and customs processes.
If your order arrives damaged, please get in touch with us immediately with photos of the damaged items, and we’ll arrange a replacement or refund as soon as possible.