Terms and Conditions for Foam n Flame
Effective Date: November 1, 2023
Welcome to Foam n Flame. By using our website (foamnflame.com) and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before using the website or placing an order.
General Information
Foam n Flame offers eco-friendly, handmade crafts and natural candles. By accessing or purchasing from foamnflame.com, you acknowledge and agree to these Terms and Conditions. Foam n Flame reserves the right to update these terms without notice.
Products and Services
Handmade Crafts and Natural Candles: All our products are crafted with care using natural and sustainable materials. Due to their handmade nature, variations in color, texture, and appearance are normal.
Product Descriptions: We strive to provide accurate product descriptions, but we do not guarantee that all details are error-free. If a product does not match its description, your remedy is to return it in unused condition.
Pricing and Payments
Pricing: All prices are listed in Qatari Riyals and are subject to change without notice. Prices do not include applicable taxes or shipping fees.
Payment Methods: We accept major credit cards, PayPal, and other secure online payment options. Please be advised that payment must be received in advance to initiate the processing of your order.
Sales Tax: Where applicable, sales tax will be added based on the shipping destination.
Shipping and Delivery
Shipping Times: We aim to process and ship orders within 2-3 business days. Delivery times vary based on your location and shipping method.
Shipping Costs: Shipping fees are calculated at checkout and are non-refundable.
International Shipping: We ship internationally. Depending on your country’s regulations, customs fees, taxes, and additional delivery time may apply.
Returns and Refunds
Please review our Refund and Returns Policy for details on how we handle returns, refunds, and exchanges. Returns must be initiated within three days of delivery, and items must be unused, undamaged, and in original packaging.
Custom-made or personalized products are non-refundable. Upon receipt and inspection of the returned item, refunds for eligible returns will be processed within 7-10 business days.
Privacy and Security
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or make a purchase.
Intellectual Property
All content on foamnflame.com, including text, images, designs, logos, and product descriptions, is the property of Foam n Flame and is protected by copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.
Limitation of Liability
Foam n Flame is not liable for any damages that result from the use of our products or website, including but not limited to direct, indirect, incidental, or consequential damages. Our total liability to you for any claim arising from purchasing our products is limited to the amount you paid for the product.
User Responsibilities
By using our website and purchasing products, you agree to:
- Provide accurate and up-to-date information when placing orders.
- Maintain the confidentiality of your account details, including your password.
- Use the website and our products responsibly, following all applicable laws and regulations.
Governing Law
These Terms and Conditions are governed by and construed under the laws of Qatar. In the event of any disputes arising from your use of this website or the purchase of products, resolution will be sought through the jurisdiction of the Qatari courts.
Changes to the Terms and Conditions
Foam n Flame reserves the right to amend these Terms and Conditions at its discretion. Any such updates will be published on this page, and we strongly advise regular review of the terms. Your continued website use following any modifications constitutes acceptance of the revised Terms and Conditions.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please get in touch with us at:
Phone: +974 5060 9195
Email: info@foamnflame.com